Digital transformation is about the progression of the old-age business practices towards efficient system functioning and technology integrated functioning processes. In exerting the Amalgamation of Manual Work, technology can be exploited to minimize exerted efforts while improving accuracy.
In its broadest sense, digital transformation enables one to have an efficient and customer-centric engagement system. This means that by means of applications, customer care, social networks and other Internet-based technologies, companies can provide more effective services and achieve more effective communication with the clients.
Digital transformation enables firms to find the patterns with changes. Digital agility varies significantly which means that sometimes organisations are capable of responding to the unexpected changes in an effective way, like moving to remote work in response to the COVID-19 pandemic.
Organizations such as global player digitally lead companies realize much higher year-on-year total shareholders returns than digitally less developed companies². Thus, digital system transformation is relevant chiefly to the financial outcomes of a company.